{"id":14708,"date":"2025-08-05T07:29:27","date_gmt":"2025-08-05T05:29:27","guid":{"rendered":"https:\/\/www.conceto.de\/?post_type=news&p=14708"},"modified":"2025-10-27T17:23:36","modified_gmt":"2025-10-27T16:23:36","slug":"better-customer-loyalty-automated-order-entry","status":"publish","type":"news","link":"https:\/\/www.conceto.de\/en\/news\/bessere-kundenbindung-automatisierte-auftragserfassung\/","title":{"rendered":"Better customer loyalty through faster processes: How automated order entry makes the difference"},"content":{"rendered":"
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In times when customers expect fast, reliable service, it's often not just the \"what\" that counts, but above all the \"how\". The processing speed of orders has long been more than just an internal efficiency factor - it has a direct impact on customer satisfaction and loyalty. Companies that consistently digitalise their internal processes not only reduce the workload for their employees, but also create real added value for their customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Speed is not a luxury, but an expectation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Whether B2C or B2B - customers want to know that their orders will be processed quickly and correctly. Long response times, enquiries due to missing information or even errors during order entry not only lead to dissatisfaction, but also to a loss of trust. This is precisely where automated order entry systems come in: They reduce manual input to a minimum and enable incoming orders to be processed immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\"Manual,\t\t\t\t\t\t\t\t\t\t\t
The AI-Extractor puts an end to tedious manual document capture - leaving more time for the important things<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Fewer errors, more trust<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Errors occur where people have to work under time pressure - especially when transferring data from PDF orders or emails. With the use of intelligent text recognition such as the CIS\/4-Cloud \u2013 AI-Extractor<\/a> information is automatically extracted from the relevant documents and transferred directly to the downstream systems. This significantly reduces the error rate, reworking becomes less frequent - and customers realise that they can rely on this company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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